Privacy Policy

AppCapitol Private Limited ("Company", "AppCapitol", "we", "our", or "us") is committed to protecting the privacy and security of individuals who access or use our websites, mobile applications, software, digital platforms, APIs, products, and services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, store, protect, and process personal information in connection with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all digital products, software, websites, APIs, applications, platforms, and services operated by AppCapitol Private Limited unless a separate privacy policy expressly states otherwise.

Depending on the Services you use, we may collect the following categories of information.

You may voluntarily provide information including but not limited to:

• Full name
• Email address
• Mobile number
• Postal address
• Organization details
• Profile information
• Account credentials
• Support requests
• Communications with us
• Feedback and survey responses
• Billing information
• Payment-related information (processed by payment partners)
• Any information submitted through forms or interactive features

When you use our Services, we may automatically collect:

• IP address
• Browser type
• Device type
• Device identifiers
• Operating system
• Language preferences
• Time zone
• Date and time of access
• Pages visited
• Session information
• Clickstream data
• Crash reports
• Performance diagnostics
• Error logs
• Network information

Where applicable and permitted by you, we may collect:

• Approximate location
• Precise location
• GPS data
• Location history while using location-enabled features

You may disable location permissions through your device settings.

We may use:

• Cookies
• Local storage
• Session identifiers
• Web beacons
• Pixels
• Similar technologies

These help us:

• Maintain sessions
• Improve security
• Remember preferences
• Analyze usage
• Improve performance
• Personalize user experience

We may receive information from:

• Identity providers
• Payment service providers
• Analytics providers
• Cloud infrastructure providers
• Communication service providers
• Public sources
• Business partners
• Government authorities where legally required

We may use collected information to:

• Provide Services
• Create user accounts
• Authenticate users
• Process transactions
• Deliver digital services
• Improve products
• Personalize experiences
• Respond to inquiries
• Provide customer support
• Prevent fraud
• Detect abuse
• Maintain security
• Comply with legal obligations
• Improve accessibility
• Analyze usage patterns
• Conduct internal research
• Send operational communications
• Send service updates
• Deliver security notifications
• Enforce legal rights

Where applicable, we process information based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests
• Other lawful grounds permitted by applicable laws

We do not sell personal information.

We may share information with:

• Payment processors
• Hosting providers
• Cloud service providers
• Analytics providers
• Communication providers
• Professional advisors
• Government authorities
• Law enforcement agencies
• Courts and regulators
• Business partners acting on our behalf
• Successors in case of merger, acquisition, restructuring, or asset transfer

All such disclosures are subject to contractual, legal, or regulatory obligations.

Payments may be processed through authorized third-party payment providers.

We do not store complete payment card details unless expressly stated.

Payment processing is governed by the respective payment provider's policies.

We may contact you regarding:

• Account activity
• Security alerts
• Service updates
• Transaction confirmations
• Support responses
• Legal notices
• Administrative communications

Where legally required, marketing communications will only be sent with your consent.

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no electronic system can guarantee absolute security.

We retain information only for as long as reasonably necessary to:

• Provide Services
• Meet contractual obligations
• Resolve disputes
• Comply with legal requirements
• Enforce agreements
• Maintain security records

Retention periods may vary depending on applicable laws and operational requirements.

Information may be processed or stored in jurisdictions outside your country of residence.

Where applicable, appropriate safeguards will be implemented in accordance with applicable laws.

Subject to applicable laws, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion
• Request restriction of processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge complaints with competent authorities

Requests may be subject to identity verification.

Our Services are not intended for individuals who are not legally permitted to use them without appropriate parental or guardian consent where required by applicable law.

If we become aware that personal information has been collected unlawfully, reasonable steps will be taken to remove such information.

Our Services may contain links or integrations with third-party platforms.

We are not responsible for the privacy practices of independent third parties.

Users should review the privacy policies of those third parties separately.

Users may control cookies through browser settings.

Disabling certain cookies may affect functionality.

Certain Services may use automated systems to:

• Detect fraud
• Improve security
• Personalize experiences
• Recommend content
• Analyze usage
• Improve operational efficiency

Such processing does not replace legally required human review where applicable.

If AppCapitol undergoes:

• Merger
• Acquisition
• Investment
• Corporate restructuring
• Insolvency
• Asset transfer

personal information may be transferred as part of that transaction, subject to applicable laws.

We may update this Privacy Policy from time to time.

Material changes will be communicated through appropriate channels where required.

The updated version becomes effective upon publication unless otherwise stated.

For questions regarding this Privacy Policy or privacy-related requests, please contact:

AppCapitol Private Limited Registered Office: Kuzhingara, Punnayur, Thrissur - 679562 Email: support@appcapitol.com Phone: +91 8281 679 672 Website: https://www.appcapitol.com

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any disputes shall be subject to the jurisdiction of the competent courts located at the registered office of AppCapitol Private Limited unless otherwise required by applicable law.